N12 Dental Care – Your Privacy Matters

At N12 Dental Care, we are committed to protecting your personal information and maintaining patient confidentiality in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

To provide safe and effective dental care, we may collect and store:

• Personal details, including your name, date of birth, address and contact information.
• Medical and dental histories.
• Dental records, X-rays, clinical photographs and treatment plans.
• Treatment details, consent forms and payment records.
• Relevant correspondence with healthcare professionals.

How We Use Your Information

Your information is used to:

• Provide appropriate dental treatment and ongoing care.
• Manage appointments, referrals and patient records.
• Communicate with you regarding your dental care.
• Meet our professional, legal and regulatory obligations.

We process personal information only where we have a lawful basis to do so, including appropriate conditions for processing health information.

Confidentiality & Data Security

Patient information is stored securely in electronic or paper records, with access restricted to authorised personnel.

We take appropriate measures to protect your information against unauthorised access, loss or misuse.

Sharing Your Information

Where necessary and legally permitted, we may share relevant information with other healthcare professionals, dental laboratories, NHS organisations, insurers or regulatory authorities.

We only share information where there is an appropriate lawful basis and take steps to maintain confidentiality.

Retention of Dental Records

We retain patient records in accordance with applicable NHS requirements, professional guidance and legal obligations. Retention periods vary depending on the type of record and the patient’s age.

Your Data Protection Rights

Under UK data protection law, you have rights regarding your personal information, including the right to:

• Request access to your personal records.
• Request correction of inaccurate information.
• Request erasure or restriction of processing in certain circumstances.
• Object to certain uses of your information.

Requests for access to personal information are normally handled free of charge and within one calendar month, subject to applicable legal exceptions.

Contact Us

For questions about your personal information or to exercise your data protection rights, please contact our Practice Manager.

N12 Dental Care
Address: 753 High Road, North Finchley, London N12 8LG
Telephone: 020 8492 9710
Website: www.n12dentalcare.co.uk

You may also raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.