N12 Dental Care

At N12 Dental Care, we value your time and aim to provide appointments promptly and efficiently.

Every appointment is reserved specifically for you. Late cancellations and missed appointments result in valuable clinical time being lost, which could otherwise be offered to patients requiring dental care.

We kindly ask all patients to respect our appointment policy.

Appointment Deposits

• A deposit may be required to secure private dental appointments, including hygiene and treatment appointments.
• Deposits are normally deducted from the cost of your treatment.
• Deposits are refundable or transferable when sufficient cancellation notice is provided, subject to the agreed booking terms.

Cancellation & Missed Appointments

We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.

Private Appointments

• Cancellations made with less than 48 hours’ notice may result in a late cancellation charge or loss of deposit.
• Missed appointments may incur a charge of £1 per minute of reserved appointment time, where this has been clearly communicated and agreed in advance.
• Any charges will be reasonable and proportionate to the loss incurred, in accordance with applicable consumer law.
• Exceptional circumstances will be considered individually.

NHS Appointments

• NHS patients are not charged for missed NHS appointments.
• Repeated missed appointments or late cancellations may affect our ability to offer future routine appointments, subject to NHS regulations and individual circumstances.

Appointment Reminders

As a courtesy, we may send appointment reminders by text message, email or telephone.

However, reminders cannot be guaranteed, and patients remain responsible for attending their scheduled appointments.

How to Cancel or Reschedule

If you are unable to attend, please notify us as soon as possible.

N12 Dental Care
Address: 753 High Road, North Finchley, London N12 8LG
Telephone: 020 8492 9710
Website: www.n12dentalcare.co.uk

Thank you for your understanding and cooperation in helping us provide timely dental care to all our patients.